Privacy policy

Yogbag Privacy Policy

This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from our website.


Personal Information We Collect

When you visit the site, we automatically gather certain details about your device. This may include your web browser, IP address, time zone, and cookies installed on your device. We also collect information about the pages or products you view, how you found the site (such as search terms or referring websites), and how you interact with it. This is referred to as Device Information.

We collect this information using:

  • Cookies – small data files stored on your device, often containing a unique identifier
  • Log files – which track activity on the site, including IP address, browser type, ISP, and timestamps
  • Web beacons, tags, and pixels – electronic tools that monitor browsing behavior

When you make or attempt to make a purchase, we collect Order Information, which includes your name, billing and shipping address, payment details, email, and phone number.

Together, Device Information and Order Information are referred to as Personal Information.


How We Use Your Information

We use your Order Information to:

  • Process and fulfill orders
  • Arrange shipping and provide confirmations or invoices
  • Communicate with you
  • Detect and prevent fraud or risk
  • Send you relevant updates, promotions, or product information (based on your preferences)

Device Information helps us:

  • Identify potential fraud (especially through IP address monitoring)
  • Improve and optimize our website
  • Analyze customer behavior and measure marketing performance


Sharing Your Personal Information

We share your information with trusted third parties to help operate our business. For example:

  • Our store is powered by Shopify
  • We use Google Analytics to understand customer behavior

We may also share your information when required to comply with legal obligations, respond to lawful requests, or protect our rights.

Additionally, your information may be used to provide targeted advertising or marketing communications that may interest you. You can opt out of such advertising through platforms like Facebook, Google, Bing, or the Digital Advertising Alliance.


Do Not Track

Our website does not change its data collection practices in response to “Do Not Track” signals from browsers.


Your Rights

If you are a European resident, you have the right to:

  • Access the personal data we hold about you
  • Request corrections, updates, or deletion of your data

To exercise these rights, please contact us using the details below. Please note that your information may be transferred outside Europe, including to Canada and the United States, to fulfill services.


Data Retention

We keep your order information for our records unless you request that it be deleted.


Minors

Our website is not intended for individuals under 18 years of age.


Policy Updates

We may revise this Privacy Policy periodically to reflect changes in our practices, legal requirements, or operational updates.


Contact Us

If you have any questions, concerns, or complaints about this policy, please contact us at:

Email: info@yogbag.com